Simplify Your Global IT Supply Chain
AssetCommand is the single-pane of glass platform that pulls all your IT assets in one easy-to-navigate view. The platform includes features to help you manage assets smarter, free up internal resources and organize your data.
AssetCommand is also powered by a dedicated team of ConRes advisors who tailor a lifecycle strategy unique to your business needs and identify cost savings opportunities.
Features Include:
- 24/7 access to asset data
- Role-based asset views
- Consolidated multi-vendor contracts
- Proactive notifications
- Customized reporting
Quick Reference
During your onboarding session, a ConRes advisor will guide you through AssetCommand and customize its features to meet your exact needs. Below is a brief walkthrough as a resource to supplement your initial onboarding session.
Logging In
The first step is to log into AssetCommand. Enter the login credentials provided by your ConRes advisor prior to the first onboarding session.
To ensure all your information is secure, ConRes has built multi-factor authentication into the AssetCommand platform. You will prompted to enter a code that will be sent to you by email after entering your login credentials.
Trouble logging in? Contact Us.
Home Screen
This is an example of what your home screen may look like after successful login, complete with a customizable dashboard to show information that is most important to your team. A ConRes advisor can assist you to determine what elements are most important and set up your home screen.
Scrolling down on the home screen gives you quick access to your most common reports built specifically for your team.
Your Features
You can access a range of different features on the gray bar at the top of your home screen.
Assets and Business Units
The Assets view shows you all the assets loaded and tracked in AssetCommand. Asset reports in this view give you rich data such as contract expiration dates, service and support levels, end-of-life announcements, serial numbers and more.
Expanding a report gives you an in-depth look at your asset information. These reports can be exported to Microsoft Excel by clicking the Import/Export button in the top right of the screen.
A ConRes service advisor will help you set up five dynamic report filters that will be added to the quick access bar in the Asset view. You can further filter these views by each column.
If configured, the Business Units view shows key contact information and business unit details, including each dedicated ConRes advisor.
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Support Requests
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Support Requests is a self-service portal to submit, monitor and resolve support tickets with ConRes such as infrastructure add/remove/change requests, equipment decommissioning and more.
Previously submitted support requests are listed with statuses. Click the eye icon to view request details or the pencil icon to edit a request.
Click the New Request button in the top right of the screen to start a new support ticket.
ConRes Specialists, Contacts, IT Owners and Vendors
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The Specialists view lists contact information for your ConRes team.
Similarly, your Contacts view lists contact information for your go-to ConRes advisor.
The IT Owners view is where you can find contact information for key members of your IT team and their area of responsibility.
The Vendors view shows contacts at manufacturers of your assets and services.
Contracts and Documents
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The Contracts view displays details and status of your multi-vendor contracts. This view can be filtered and sorted to display a subset of your contracts, for example, by manufacturer.
In Documents, you will find all your important files including contracts and licenses.
Manufacturers
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The Manufacturers view at the top of the screen allows you to view all your manufacturer information in one place, linking you to relevant assets and your point of contact.
Locations
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Locations provides a quick look at your organization’s physical sites with contact information.
Subscriptions
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The Subscriptions tab helps you keep track of your ongoing subscriptions, including the manufacturer, product name, start date, renewal date and more.